HEALTH SERVICES MANAGEMENT

TOTAL CREDIT HOURS:  77

 PROGRAM DESCRIPTION

 The Health Services Management Program is comprised of 77 credit hours. The purpose of this course is to prepare students for employment as Health Service Managers.  The Health Services Management Associate Degree Program is designed for health care personnel who are interested in management or currently hold such a position. Health care managers plan, organize and coordinate the delivery of health care at hospitals, nursing homes, public health agencies, outpatient clinics, medical and dental offices, and other health facilities.  The curriculum is designed to provide the student with managerial skills and critical thinking skills to adapt to the ever changing health environment.  This Health Service Management program will enhance the skills of nurses, medical assistant, nursing assistant and dental assistant by preparing them with administrative, management and computer skills used for employment in health/medical offices. They plan, direct, supervise the delivery of healthcare, establish and implement policies and objectives, evaluate personnel, develop reports and budgets and coordinate with other members of the health care team.  They are responsible for adapting to change, managing their office, and make effective decisions to benefit their organization.

This program integrates studies in health care and business to provide students with a background in the growing field of health service management.

 PROGRAM OBJECTIVES

  • At the end of the program the graduate will:
  • Demonstrate knowledge of health care system and health occupations
  • Demonstrate ability to use interpersonal and intrapersonal skills effectively
  • Demonstrate legal, ethical and bioethical responsibilities
  • Demonstrate an understanding of and apply wellness and disease concepts.
  • Recognize and practice security procedures and respond to emergency situations
  • Recognize and practice infection control procedures
  • Demonstrate information technology applications and employability skills
  • Demonstrate knowledge of blood borne diseases, including AIDS
  • Demonstrate administrative skills basic to management and interpret federal, state and local laws as they apply to healthcare facilities.
  • Demonstrate knowledge of operational and organizational structures.
  • Demonstrate knowledge of psychological problems and find acceptable solutions
  • Demonstrate knowledge of materials and supplies needed and how to obtain them for staff
  • Demonstrate knowledge of occupational safety and health for residents and employees
  • Demonstrate knowledge of appropriate work-loads for each employee and knowledge of the amount of care each resident requires
  • Review, approve and monitor departmental capital and operational budgets
  • Identify and apply legal reimbursement systems
  • Comply with accreditation standards of governmental appointed organizations.
  • Demonstrate an understanding of technical competencies from one or more specialized health care areas.

ENTRANCE REQUIREMENTS

 In order to be accepted into the Health Services Management Program, an applicant must meet the following requirements:

  • Applicant must submit a High School Diploma (or equivalent in their country of origin) or GED.
  • Applicant must be 18 yrs of age by program completion
  • Applicant must score at the 11.0 level in mathematics, language and reading on the TABE Test.
  • Applicant must already have occupational background and/or credentials in the health field to become managers within their specified discipline.
  • Applicant must submit official school transcript documenting any previous work, with a minimum GPA of 2.0 average or better on a 4.0 scale. This will include applicants requesting credit for general education courses previously taken at the associate degree level or higher.
  • Applicant must successfully complete a personal oral and written interview with the Program Director and or an administrative representative of the program in order to evaluate the applicant’s ability to communicate satisfactorily as required by the health care delivery system.  The interviewer must recommend applicant for admission
  • Applicant must submit three letters of recommendation either from a prior instructor or from a current employer.  Letters must have contact information of person writing recommendation, such as name, signature,  phone number and address.
  • Applicant must undergo a background check.
Credit Hours
BUS 1001 Business CommunicationsCommunication used to promote a product, service, or organization.  3
PSY 1001 Developmental PsychologyThis course focuses on the nature of human behavior as a dynamic developmental phenomenon. 3
BSC 1001 Human Anatomy and PhysiologyThis course provides a basic understanding of the human body, its systems and their functions. Students will concentrate on these body systems:  skeletal system, integument system, cardiovascular system, muscular system, nervous system, and cells. 3
MAT 1001 Applied MathThis course develops student’s ability to think logically and quantitatively. Some of the topics included are: set theory, algebra, number theory, geometry, measurements, graphs, probability theory and statistics 3
ENG 1001 English IIn this course, through a variety of writing projects the student develops competence in writing clear, correct, and effective English prose. 3
COM 1001 Computer ApplicationsComputer software designed to help the user to perform singular or multiple related specific tasks. 3
ACG 2011 Principles of AccountingBalance sheets and income statements. The theory of debit, credit, controlling accounts and mercantile transactions 3
HSM 1010 Financial Aspect in HealthcareThe costs of health care; health insurance; financial impact of improved health Behaviors ; relationships between health and wealth 3
HSM 1020 Healthcare Delivery SystemsComprehensive overview of basic concepts of managed healthcare, including Types of managed care organization, use of data and reports in utilization and Quality management 3
HSM 1015 Applied Medical and Healthcare TerminologyConcepts and vocabulary of health disease, disability, causation, prevention treatment and classification. 3
ECO 1001 Health EconomicsFunctioning of the health care system and the private and social causes of  health-affecting behaviors 3
STA 1001 Health StatisticsCommon statistics reported: vital, morbidity and mortality; health care costs, the demographic distribution of disease based on geographic, ethnic, and gender variables, and data on the socioeconomic status and education of health care professionals. 3
HSM 1025 Health Promotion and Disease PreventionOptimal health to minimal disease. 3
HSM 1030 Health Policy and ManagementExamination of the issues and techniques relevant to the planning of health delivery systems Introduction to Health Epidemiology. 4
ENG 1010 Professional and Technical Report WritingWriting across the curriculum. 3
ECO 1011 Principles of MacroeconomicsMicroeconomics and price determination; market structures, resource allocation, distribution of income and partial equilibrium analysis. 3
ACG 2012 Managerial Accounting in Healthcare AdministrationExamination of the major issues related to the financing of health services, including budgeting. Cost containment reimbursement policies and financial strategies. Overview of the major trends affecting financial management of health institutions. 3
HSM 1035 Management of Health OrganizationFundamental concepts of management theory, examination of the structure of health organizations and administrative processes such as planning, problem solving and decision making and quality and productivity improvement. 3
HSM 1040 Introduction to Health EpidemiologyBasic principles and methods in epidemiology and their use in preventive and control of health problems in population at risk. Epidemiological approaches to health and nutritional care and their relationship to multicultural community health activities. 3
MBC 1001 Principles of Medical Billing and CodingResponsibilities, protection of public interest, objectivity/impartiality, due care and competence; rules and guidelines. 3
HSM 1045 Legal Issues in HealthcareLegal essentials of healthcare administration. 3
HSM 1050 Ethics and Law in healthcareThis course is designed to acquaint students with current ethical issues and trends in healthcare and the environment. 3
HSM 1055 Leadership ManagementThis is an introductory course to leadership and management concepts and theories needed in today’s health care environment. Learners will have the opportunity to use effective communication skills while assessing and promoting health. 3
HSM 1060 Human Resources Management and Labor Relations in Health ServiceEmployment and placement, compensation and benefits, training and development, and labor relations. 3
HSM 1065 Principles of SupervisionUnderstanding role, communicating effectively, managing differences, resolving conflicts. 4